Livspace - Community Manager

Title: Community Manager

Livspace is Building the world's first end - to - end interior design platform out of India. We are disrupting the interior design space by making every interior designer an entrepreneur by offering them a curated catalog of products/services and the infrastructure (online & offline) required to deliver a top notch experience to customers. Livspace connects its customers to a designer from our exclusive community of the best designers from across the country. The designer uses the Livspace Platform to deliver the customer her dream home.

As a Community Manager at Livspace, your responsibilities would be to make designers in the system successful while ensuring great experience to the customers. You will work closely with Design teams, Marketing team, Installation partners and suppliers in order to deliver to Livspace customers the best interior design experience of their life.

ROLES AND RESPONSIBILITIES:

1.Be in-charge of making every designer successful and every client receive the best experience.

2.Responsible for hiring of designers in collaboration with the rest of the community team.

3.Manage designer resources and provide support and guidance where needed to make the designer independent.

4.Understand each client's requirements and keep tab on their experience throughout.

5.As a key member of the founding team of this business model, bring insights from the client and designer meetings and suggest process improvements across the board including marketing, product, category and operations.

6.Coordination with different teams for ensuring client deliverables are effectively communicated and met.

7.Have a positive attitude and be an initiative-seeker.

8.Candidate with hobbies like sports, arts, music and the like will fit well in the office culture.

9.Will carry revenue targets.

REQUIREMENTS

1.Mandatory - Bachelor's degree in Architecture, Civil Engineering or Interior Design is mandatory OR 5 years experience in Interior Design.

2.Mandatory - MBA or minimum 2-3 years team management or management consulting experience or a business management role in Tier I companies.

3.Clear first principle thinking.

4. Entrepreneurial experience is preferred. Entrepreneurial mindset and the ability to bring in structure where missing.