Livspace - Business Manager - Referral Program

We are looking for a proactive and results-oriented Referral Business Program Manager to lead our referral program initiatives at LivSpace.

The ideal candidate will be responsible for driving input efforts for referrals among all Business Managers (BMs), conducting audits, disbursing referral rewards, designing sales schemes, and enhancing repeat referrals from past referrers.

- Drive input efforts for referrals among all BMs, ensuring regular touchpoints and engagement.

- Conduct audits and manage the disbursal of referral rewards regularly.

- Enhance repeat referrals from existing referrers through targeted strategies.

- Implement a structured approach to drive referral generation across the organization.

- Ensure 100% compliance and awareness of the referral program and related marketing activities.

- Drive an average of 3.

- 5 referrals per adopted BM and 2.

- 5 referrals per other BM.

- Achieve 100% monthly overall targets per adopted BM.

- Meet cohort referral targets for other BMs to drive program success.

EXPERTISE AND QUALIFICATIONS

- Any Graduate / Post Graduate

- 3+ yrs of relevant experience in driving sales nos

- Proven experience in managing referral programs or sales initiatives.

- Strong analytical skills and the ability to drive results through data-driven strategies.

- Excellent communication and interpersonal skills to engage with stakeholders effectively.

- Ability to work in a fast-paced environment and manage multiple priorities simultaneously.

- Strategic thinking and problem-solving abilities.

- Strong project management skills to execute referral program initiatives effectively.

- Proficiency in data analysis and reporting to track program performance.

- Team player with the ability to collaborate cross-functionally.

- Detail-oriented with a focus on compliance and program integrity