LifeWall - Manager - Sales Operations

- LifeWall in New Delhi is an outdoor space design and Landscape company that enhances spaces such as terraces, lawns, and backyards for hosting small gatherings with design by professional designers and execution by a team of engineers and installers.

- Role Description. This is a full-time on-site role for a Sales Operations Manager. The Sales Operations Manager is responsible for managing the sales operations process, collaborating with cross-functional teams, and managing customer satisfaction metrics.

- The Sales Operations Manager will also develop strategies to improve sales processes, generate and analyse business data, and communicate data insights

- Handling inbound customer inquiries.

- Pre-qualifying inquiries.. Scheduling client appointments at our experience center.. Following up with customers to close orders

- Processing order closure documents and coordinating.. Coordinating with the design team for order closure.. Qualifications. Analytical Skills, Operations Management, and Communication skills. Customer Satisfaction and Customer Service skills.

- Experience in data analysis and generating business insights. Strong project management skills and the ability to manage cross-functional teams. Highly detail-oriented with excellent organizational skills. Bachelor's degree in Business, Marketing, or related field. Experience in the design and/or outdoor space industry is a plus