We are looking for a dynamic Human Resources & Administration Manager to lead, direct and manage the day-to-day HR activities You will act as the first point of contact for HR-related queries from employees and external partners. You will also have to handle employee-related services, regulatory compliance, and employee relations, among many other tasks.
ou will be expected to:
- Develop and administer HR plans and procedures that relate to company personnel.
- Plan, organize and control activities and actions of the HR department.
- Contribute to the development of HR department goals, objectives, and systems.
- Your essential job responsibility will be to provide oversight and guidance to the development and monitoring of processes related to recruitment and retention, compliance, compensation, benefits, training, and development. Additionally, you need to support operations by supervising staff; planning, organizing, and implementing the administrative system.
- Other main administrative duties include overseeing up-to-date maintenance of personnel records, proper management of HR documents such as employment records and onboarding guides, and updating internal databases. An ideal candidate must have experience with HR procedures and one who can juggle various administrative tasks promptly.
- Recruitment and Retention
- Develop and oversee the recruitment process.
- Review job advertisements prior to posting, screen CVs, conduct telephone screenings, coordinate interview teams, participate in interviewing candidates
- Ensure candidate documentation is collected and recorded/filed.
- Oversee all staff engagement and manage the new hire orientation and exit process.
- Annually review the Personnel Handbook recommending amendments needed due to changes in local conditions or labor laws.
- Compensation and Benefits
- Monitor compensation and ensure internal equity & compliance and benefits are met.
- Facilitate job analysis and update job descriptions.
- Payroll and Budget
- Review employee final payments for accuracy and compliance with labour laws.
- Ensure smooth running of all administrative functions.
- Training, Development and Performance Maintenance
- Undertake employee training and development and make recommendations.
- Oversee the coordination and implementation of quarterly / annual performance reviews.
- Employee Relations
- Coach, counsel, and discipline employees.
- Work with senior management to resolve employee relations issues pragmatically.
- Investigate employee relations issues and work to ensure human resources-related decisions are consistent and fair.
- Initiate, coordinate, and enforce systems, policies, and procedures.
What you need to have:
- Minimum of 7 years of experience in the field of human resources.
- Ability to work with managers to assess complex issues pragmatically.
- Ability to define problems, establish facts, analyze situations and make decisions.
- Excellent written and verbal communication.
- Ability to interact with and lead employees at various levels.
- Strong understanding of confidentiality as it relates to Human Resources.
- Proficient in MS Office, including Word, Excel, and Outlook.
- Excellent organizational and multitasking abilities.
- A team player with leadership skills.
Must have excellent decision-making, strategic thinking, leadership, interpersonal, and ethical conduct skills. Master's Degree in human resources or a related discipline, or an equivalent combination of education and experience.
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