Lenskart - General Manager - POS Product

GM Product (Point of Sale)

Responsibility :

- Understand user - and work backwards from user needs to drive conversions at store

- Work on innovative ways to drive user from Online to Store for trials and vice-versa for repeat

- Work on ensuring Franchise partners are on top of their business with simple easy to understand app

- Continuous observation & motion study (Where needed) to identify various steps in process

- Use of tools like Value stream mapping & Material flow diagram to identify process

- Redesigning of the process

- Designing specs for development team to implement the process and ensure adherence

- Working with development team to identify the fastest route to implementation

- Doing QA with QA team and using thoroughly laid out test cases

- POC for the process on shopfloor

- Scale up & change management

- Measurement of success

- Iteration till we reach success criterion