Legal Headcount - Internet

Job Description of LLB Lawyer:

Responsible for customer service turn around within set time frames.

- Minimize customer dissonance, optimize charge out and cost per transaction.

- Monitor customer satisfaction levels and participate in developing improvement plans.

- Maintain customer and vendor databases.

- Implementation of new negotiated facilities services and programs.

- Ensure accurate documentation of customer profiles.

- Handle written customer correspondence on behalf of operations.

- Communicate with operations staff on client issues, policy change etc.