Learning & Development Role - IT/BPO

Responsibilities:

- Safeguard the future potential needs of the organization in alignment with business managers by managing the career development process.

- Partner with HRBPs and Business heads to design succession planning and identify key people in the company and develop their management and business required skills.

- Identify and assess future and current training needs by taking inputs from job analysis, career paths, annual performance appraisals and consultation with business managers and HRBP.

- Design and deliver training programs for up-skilling of employees in conjunction with the business managers, monitor agreed SLA's and quality of outputs.

- Contribute towards the business in identifying process improvements, improvements in policies and procedures, and any other service innovation changes that would improve the employee experience and learning journey.

Our requirements:

- 4-5 years of experience in L&D and HRBP preferably from Tech First startups

- Strong knowledge of effective learning and development tools and models.

- Proven experience of content creation and delivery.

- Proficient in MS Office

- Strong attention to detail and problem-solving skills.