- The purpose of this role is to act as Champion, Owner, and Custodian of the Global HR Process and Systems from a Learning and Development perspective. As Process and Systems Lead you will be responsible for the system process design and integrity and ensure that the processes and systems are accessible, easy to operate, and efficient.
- A Masters degree or extensive up to date experience in the learning and development space
- Experience of 15 -25 years working in HR or Tech environment in the Learning and Development space (Significant experience as an SME/Practitioner in similar role)
- Proven experience in process mapping and senior relationship and stakeholder management.
- Experience in system process design, assess and articulate business requirements
- Knowledge of Agile Ways of Working and Scrum/Kanban Delivery
- Understanding of best practices of Learning and Development solutions within the HR space
- Sound understanding of process simplification and standardization and experience in global process and systems roll-outs
- Strong understanding of the technology, digital advancements, and data landscapes, particularly in relation to the impact of GenAI and Skills on the learning and development domain.
Preferred Qualifications & Skills:
- Experience working in a highly complex organization within a matrixed structure, leveraging influence within a complex network of stakeholders.
- Excellent communication skills and the ability to work flexibly within a matrix team
- Large scale business transformation experience in a global company
- Experience working on Service Now, Workday, Success Factors, Experience platforms, JIRA and GenAI solutions delivery.
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