Learning & Development Manager - Sales - FinTech

Location: Mumbai (Every weekend travelling)

About the Role:

We are seeking a dynamic and results-oriented Sales Training Manager to lead the learning and development initiatives for our frontline sales teams. This role requires a strategic thinker with a strong background in designing, delivering, and evaluating training programs. As a Sales Training Manager, you will play a key role in driving business growth by enhancing team performance and fostering a culture of continuous learning.

Key Responsibilities:

Learning & Development:

- Develop and implement tailored learning and development plans for specific channels in collaboration with business leaders.

- Deliver high-impact training interventions aligned with organizational goals.

- Create and manage innovative learning solutions, ensuring post-training implementation and performance improvement.

- Design evaluation methods to assess the effectiveness of training programs and ensure knowledge retention.

- Compile analytics and dashboards to measure training outcomes and provide actionable insights.

- Stay updated on industry best practices and share insights with management.

- Support Training and HR teams on ongoing projects and initiatives.

Stakeholder Management:

- Engage with key stakeholders to align training strategies with business needs for frontline sales teams.

- Conduct large-scale assessments to identify training requirements and develop appropriate strategies.

- Oversee classroom, online, and hybrid training sessions, focusing on continuous process improvement.

- Establish processes for trainer empanelment, enrollment, and enablement.

Stakeholder Engagement:

- Design and implement stakeholder engagement initiatives to enhance efficiency and effectiveness.

Project Management:

- Lead the design, execution, and management of development programs based on evaluation feedback.

- Implement program revisions to ensure alignment with business needs and corporate objectives.

Qualifications and Skills:

- Graduate/MBA with a strong experience in Learning and Development.

- Proven experience in multi-channel training delivery, talent management, and program design.

- Strong ability to challenge and redefine practices for continuous improvement.

- Exceptional analytical and problem-solving skills, with a strategic mindset.

- Adept at multitasking, stakeholder management, and fostering collaborative relationships.

- Experience in the BFSI sector is highly desirable.

- Strong communication, listening, and collaboration skills.

- Proficiency in tracking training metrics and producing comprehensive reports.