Leadership Role - Transformation Consultant - Lean Digital

Leadership Opportunity- Transformation Consultant - Lean Digital

Travel- Yes

The objective is to help client organizations realise /solve for their strategic business objectives through transformational thinking. For each client, transformation or value definition is different and depends on multiple variables from maturity of their own processes or industry to the tenure and strength of their relationship with organisation.

The function is responsible to define value for clients starting from organisation run operations and then leading to larger end to end engagements. For this the function leverages capabilities across the organisation - process excellence, Digital, analytics and industry domain. This also involves stepping outside to bring in fresh ideas, perspectives to bring in thought leadership and own to solve for the identified opportunity creatively.

Running large-scale, complex operations across different clients gives us the unique access to insights that allow us to create value for our clients by improving their processes and creating meaningful business impact. With this ask for transformative, insight led thinking from clients has sharply increased.

To strengthen our focus and push on a few large and mature relationships we are now setting up a central team of consultants who can bring in this additional focus. This group is critical to steer the agenda towards large end to end thinking will drive projects both onshore and offshore. This is a Fungible central pool of consultants who will work on different accounts from time to time hence ensuring best practices percolate across verticals

As organisation takes the leap to becoming a Lean Digital player, it is imperative to have a sound group of professionals who can function as trusted advisors to our esteemed clients and walk with them on the Transformation journey. Re-imagining the outcomes for the clients and then helping drive the same is a critical element of company's way-forward strategy.

For the candidates in this role :

- This role provides the opportunity of working across a range of challenges and client situations, interacting with the account teams(sales & operations (and front ending with clients. This will require candidates to be extremely self-driven, consultative and well networked with multiple functional teams in the organization)

- This role enables a dual hat of a skilled strategist and seasoned implementer so as to envision a pragmatic approach that can be implemented rapidly and effectively.

- The role is uniquely positioned to employ the best practices from the rich Lean Six Sigma foundation, proven methodologies and diagnostic tools, and leverage the portfolio of digital solution assets to create a transformation roadmap that's cost-effective as well as easy to adopt and take forward Provides an avenue to drive end-to-end solutions and leverages internal and external multi-function perspective to customize solutions for our clients.

8-12 years of experience of running Digital Transformation / Process Consulting projects with a healthy Technology overhaul in the mix

Specific Competence (Essential) :

- Excellent communication - verbal and written

- Strong Presentation skills

- Consultative selling expertise

- Consulting project delivery - timeline and milestone management, Stakeholder relationship management

- Creative thinking/innovative mind-set

- Strong business acumen and understanding of business issues across focus sectors

- Ability to engage senior client management on offerings, emerging issues in focus

Key Roles and Responsibilities :

- To bring industry knowledge, world class capabilities, innovation and cutting-edge technology to our clients

- Partner with multi-function teams and onboard all important stakeholders to constantly enrich the engagement for clients

- Bring in perspectives of Design Thinking as well as Advanced Technologies - Mobility, SaaS, Cognitive Computing, Natural Language Processing, Analytics etc. to enhance the transformation opportunity for existing / new clients

- Lead right from business diagnostic and initial opportunity assessment all the way to planning and strategy development through implementation

- Work with the client to together nail down Business outcomes that matter, identify metrics/KPIs, envisage client business scenarios and spell out clearly the value proposition from the customer standpoint

- Act as a true visionary for the client and help them drive large meaningful impact and long term benefits from the company association

Knowledge, Experience and Education :

Essential :

- MBA with 10+ years of experience

- At least 4 years of prior consulting experience - Technology and/or Process consulting experience preferred

- Global perspectives and understanding of business marketplace

- Proven track record of driving transformation in client operations

- Should be cognizant of Design Thinking and practical implementation of key methods/ tools

- Intermediate know how of Digital technologies have at least 2 projects/undertakings of having envisioned/applied digital technologies in a business context

- Demonstrable client / stakeholder Management and Project Management Skills