Leadership Role - Program Manager - Robotic Process Automation

The RA AVP (Program Manager) would lead the opportunity identification; solutioning; development; deployment and maintenance of the Program across the BFSI world. To offer Disruptive Solutions to the clients.

- Looking for Product+Project manager. But if a person has handled large projects in Automation world OR Product guy with project mgmt that will also work.

We are looking for RA in BPM side more on Process Automation side-could be in Supply Chain side.

Location : Gurgaon, Noida, Hyderabad and Bangalore. 50% travel-domestic + international

Degree in Computer Science or other technical specialization.

- 12+ years of experience with last 4-5 years in a similar role .

- Prior experience of software development over 4-5 years essential

- Prior experience of Robotic Process Automation development and delivery over at least 1-2 years is a must.

- This person needs to think like the leader of a startup. Hence all activities from the initial Strategy, Planning, Execution, Internal and External Customer engagement; would need to be worked upon.

Key Roles and Responsibilities:

- Develop annual plan and execution strategy for the team. Plan introduction of new products/services or enhancement of existing based on analysis of market trends and profitability. Prioritize roadmap; Discuss and seek approval of plans.

- Provide inputs to the team on customer/market trends from a technology standpoint

- Review the technical requirements, business functional requirements for delivery & deployment for company- s global clients.

- Work with customers to validate technical and functional requirements for specific business solutions and govern the technology solutions

- Support the design & delivery teams by providing technical guidance

- Drive engagement with key customers. Participate and present in key meetings to showcase capability.

- Drive the relationship with external partner, ensuring quality and customer satisfaction; Monitor and review partner performance on a regular basis.

- Assess performance of team against annual plan and provide direction to team on corrective action plans

- Coach and mentor team members as required and ensure resolution of any issues

Knowledge, Experience:

Essential :

- 12+ years of software architecture experience in Solution Design, Delivery and Deployment

- Prior experience in Robotic Process Automation.

- Prior experience in Product Development, IT Transitions and Project Management

- Prior experience of working with Vendors/ Partners

- Prior domain experience in BFS/ Insurance is preferable (alternately may have experience in Manufacturing/ Consumer/ Life sciences domains)

- Expert in Project Salvage and First Time Right deliveries

- Should have Executive Management and Technical Leadership experience

Specific Competencies:

Problem Solving :

- Exhibits confidence and an extensive knowledge of emerging industry practices when solving business problems.

- Identifies critical issues with ease.

- Pushes creative thinking beyond the boundaries of existing industry practices and customer mindsets.

Communication :

- Communicates with internal and external customers and all levels of management.

- Effectively communicates technical information to non-technical audiences.

- Assists in the facilitation of team and customer meetings, providing well defined agendas, tracking /managing action items and taking meeting notes.

- Delivers informative, well-organized presentations.

- Understands how to communicate difficult/sensitive information tactfully.

Team and Customer Interaction:

- Facilitates effective team interaction.

- Communicates effectively with customers to identify needs and evaluate alternative technical solutions with project management.

- Continually seeks opportunities to increase customer satisfaction and deepen customer relationships.

- Manages customer expectations effectively.

Interested candidates can send their profiles at gshukla@vbeyond.com