Leadership Role - Program Manager - Robotic Process Automation

Leadership Opportunity - Robotic Process Automation

Location : Gurgaon/ Noida/ Hyderabad/ Bangalore

The RA AVP (Program Manager) would lead the opportunity identification; solutioning; development; deployment and maintenance of the Program across the BFSI world. To offer Disruptive Solutions to the clients.

- Looking for Product+Project manager. But if a person has handled large projects in Automation world OR Product guy with project mgmt that will also work.

- We are looking for RA in BPM side more on Process Automation side-could be in Supply Chain side.

- 50% travel-domestic + international

- Degree in Computer Science or other technical specialization.

- 12+ years of experience with last 4-5 years in a similar role .

- Prior experience of software development over 4-5 years essential

- Prior experience of Robotic Process Automation development and delivery over at least 1-2 years is a must.

This person needs to think like the leader of a startup. Hence all activities from the initial Strategy, Planning, Execution, Internal and External Customer engagement; would need to be worked upon.

Key Roles and Responsibilities :

- Develop annual plan and execution strategy for the team. Plan introduction of new products/services or enhancement of existing based on analysis of market trends and profitability. Prioritize roadmap; Discuss and seek approval of plans.

- Provide inputs to the team on customer/market trends from a technology standpoint

- Review the technical requirements, business functional requirements for delivery & deployment for company- s global clients.

- Work with customers to validate technical and functional requirements for specific business solutions and govern the technology solutions

- Support the design & delivery teams by providing technical guidance

- Drive engagement with key customers. Participate and present in key meetings to showcase capability.

- Drive the relationship with external partner, ensuring quality and customer satisfaction; Monitor and review partner performance on a regular basis.

- Assess performance of team against annual plan and provide direction to team on corrective action plans

- Coach and mentor team members as required and ensure resolution of any issues

Knowledge, Experience :

Essential :

- 12+ years of software architecture experience in Solution Design, Delivery and Deployment

- Prior experience in Robotic Process Automation

- Prior experience in Product Development, IT Transitions and Project Management

- Prior experience of working with Vendors/ Partners

- Prior domain experience in BFS/ Insurance is preferable (alternately may have experience in Manufacturing/ Consumer/ Life sciences domains)

- Expert in Project Salvage and First Time Right deliveries

- Should have Executive Management and Technical Leadership experience

Specific Competencies :

Problem Solving :

- Exhibits confidence and an extensive knowledge of emerging industry practices when solving business problems.

- Identifies critical issues with ease.

- Pushes creative thinking beyond the boundaries of existing industry practices and customer mindsets.

Communication :

- Communicates with internal and external customers and all levels of management.

- Effectively communicates technical information to non-technical audiences.

- Assists in the facilitation of team and customer meetings, providing well defined agendas, tracking /managing action items and taking meeting notes.

- Delivers informative, well-organized presentations.

- Understands how to communicate difficult/sensitive information tactfully.

Team and Customer Interaction :

- Facilitates effective team interaction.

- Communicates effectively with customers to identify needs and evaluate alternative technical solutions with project management.

- Continually seeks opportunities to increase customer satisfaction and deepen customer relationships.

- Manages customer expectations effectively.