Leadership Role - Operations - Banking/Logistics/Retail Industry

- Will be functioning as a member of the senior management team, responsible for managing & improving systems that provide effective internal management.

- S/he will have direct responsibility for managing and providing strategic leadership and oversight to Operations & Customer Service and participates in the general management of the organization.

The accountability of this position is to drive customer satisfaction while maintaining a reasonable cost structure. Will be responsible for ensuring compliance, assures protection for the assets of the business through internal control & internal auditing.

- Analyzes current and future trends and needs and accurately assesses functional responsibilities competitive strengths and vulnerabilities.

- Identifies opportunities for new value creation.

- Focus on risk mitigation

- Establishes, coordinates and administers as an integral part of management, an adequate structure for the delivery of effective and efficient administrative operations (e.g. finance, HR, IT)

- Participates in formulating and administering policies and is the lead in their enforcement.

- Direct the functions of budgeting, accounting, reporting, financial counseling of leadership team to appraise operating results in terms of costs, budget, operating policies, trends and increased profit opportunities. Analyze revenue, profit and cash flow opportunities for the business and recommend actions.

- Master's degree in business; plus a minimum of 20 years of full-time experience leading operations in Banking, Logistics or Retail industry.

- Must have strong business knowledge and experience with the ability to provide reports and analysis of financial position and forecasts, develop and implement strategic plans within context of the larger picture.

- Knowledge of principles and practices of modern management and administration; governmental policy, financial analysis; project management; and personnel management.

- Must be able to develop business processes and management of projects and drive improvements in the current systems and practices