Leadership Role - Enterprise Sales

Role Description: Enterprise Sales Manager

Location: Mumbai/Bangalore/Chennai/Hyderabad

Pando is looking to hire an exceptional sales person who will be focused on our largest enterprise clients and opportunities. A successful candidate will understand clients- business objectives and act as a trusted advisor for using Pando most effectively, in the client's context.

They will gather customer requests and requirements along with the Customer Success Managers, and other internal teams to help align our product roadmap with client value expectations.

This individual will communicate effectively to CXO level counterparts at Global Companies and F500s, and the managers of multiple departments in these organisations.

They will have the ability to shift gears at a moment's notice, and enjoy the challenges of providing excellent customer service in a fast paced environment. If you- re an established sales professional with a proven track record in helping customers achieve lofty goals, you will love your role at Pando!

What will you do?

1. Own the full sales cycle from lead to close

2. Establishing Go-To-Market Strategy.

3. Establish lasting relationships with senior executives and decision-makers at F500s and Bluechips

4. Foster new relationships for Pando through outbound efforts

5. Help educate customers on the value of Pando throughout the adoption cycle, in conjunction with the Customer Success Team

6. Navigate key decision makers to build Pando awareness within large and medium-sized organizations

7. Identify customer needs and collaborate with internal teams to ensure customer success with special emphasis on signup, implementation, and renewal

8. Initiate, negotiate and close new and renewal contracts with customers

9. Communicate and organize/escalate issues appropriately including: billing, legal, security, on-boarding, and technical inquiries

10. Build strategic adoption plans for customers in collaboration with different teams (Technical Account Managers, Customer Success Managers, Leadership, etc.)

11. Prepare and educate customers on new features and releases.

12. Developing & Implementing Expansion plans.

13. Monitor and identify adoption and utilization trends

14. Provide recommendations based on customers- business needs and usage patterns to Product Team

15. Conduct periodic customer health-checks with an emphasis on customer delight

16. Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including product

Requirements

1. 8-10 years of relevant sales experience preferably in a top-tier Enterprise SaaS company/Consulting Firm

2. Experience managing a pipeline and closing large contracts

3. Excellent communication skills both with customers and within an organization

4. Excellent time management skills

5. Proven negotiation and closing skills

6. Strong track record of navigating within large and mid-market organizations

7. Ability to develop senior level relationships quickly and effectively

8. Solid understanding of Enterprise SaaS applications, collaboration technology, operations management technology, analytics platforms, and/or workflow technologies