- Drive strategic initiatives and enable bank to achieve the organisational goals
- Maintain continuous alignment of project scope with strategic business objectives, and make recommendations to modify the project to enhance effectiveness toward the business result or strategic intent
- Develop and maintain Global Operations- inventory of core business, leadership and management metrics and KPIs
- Develop and maintain a suite of core reporting and analytics across Global Operations- Business Services and Regions to identify improvements through the key levers of productivity, quality, financial, risk, people, and customer
- Develop and lead this advanced analytics capability to deliver key business performance insights for current and evolving operations, as well as in support of business case analysis for prospective innovation, strategy, and change programs
- Develop the plan and support the implementation of executive leadership and management-level performance metrics scorecard
- Develop the global target operating model for the new business performance and analytics capability by building new and integrating existing global reporting teams
- Develop and management Global Operations business performance metrics and reporting governance, policies, and controls
- Work with Lines of Business, Finance, Risk, Technology, HR and other functions to fully implement and maintain this core capability
Sapna
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