Lead - Sustainability Sales & Marketing

Roles & Responsibilities:

Strategy:

- Describe and explain to our OEM customers in India the Sustainability Action plan and what are the our commitments and roadmap for CO2 reduction

- Show the commitment of client towards sustainability by being present in the market

- Keep track of all customer led initiatives in Sustainability domain which have an impact on our market size.

- One communication kit tool to be updated twice a year and to be used during customer interactions

- Quantify the impact (positive/negative) of customer initiatives and suggest mitigation options.

Operations:

- Answering to all customer requests regarding their Sustainability and CO2 questionnaires. Ensure interface and coherence in reply with the Head of sustainability

- Support sales team by visiting OEM and explaining what our roadmap is regarding sustainability

- Keep OEM updated on all our initiatives regarding sustainability.

- Understand customer expectations and see how to integrate them in with our own sustainability strategy

- Visit each OEM 2 x year with sales team to speak about sustainability

- One follow up of all customer requests with answers provided

- One monthly synthesis on what happened with customers.

Others:

Attend all internal meetings linked to sustainability issues and all topics which have an impact on CO2 and customer requests (such as the scrap challenge)

Performance Evaluation:

- Get recognition by the customers feedback on our differentiation with reference to Sustainability topics

- Customer satisfaction survey once a year