Lead - Service Delivery - Telecom

We are looking Service Delivery Leader for one of our telecom clients International Operations.

We are on hunt for a leader who can drive TechOps for the Digital Platforms (Apps, Portals and Backend) running in containers as well as monoliths

- Engage with 14 Countries towards delivery of services under tight SLAs

- Work with business to support on Bizops related matters

- Driving automation across the landscape minimizing manual efforts

- Delivering high availability and high performance

- Build and manage high degree of platform resilience

- Build monitoring tools and frameworks

- Engage with product engineering for defect and bug fixes

- Support in maintaining higher ratings of the apps on play store and Appstore

Requirements :

- At least 12 years of experience.

- Should have led a team of at least 10 people

- Should have run operations of multiple platforms

- Should have delivered SLAs in a 24x7 setup

- Coming from a dev background a plus

- Running a multiple country setup a plus