Lead - Secured Credit Risk - Mortgage Business

Reports to - Risk Officer

Position summary :

This position is responsible for overall management of the Risk policy unit.

Duties and Responsibilities:

- Overall management of the Credit Risk policy for secured assets.

- Formulation / Renewal of credit policies / lending parameters for the Mortgage business, to comply with guidelines (both internal & external) and to serve the twin objectives of meeting business requirements and minimizing credit risk.

- Responsible for managing overall credit health of the portfolio including acceptable delinquency indicators & loss rates.

- To oversee that new account applications are processed with adherence to credit policy requirements to minimize credit losses and to contain fraud / credit risk.

- To ensure implementation of risk management policies relating to Credit Acceptance and Account Fulfillment.

- To aid business growth through effective monitoring and control of the Mortgage portfolio.

- Portfolio management through annual portfolio health test, bureau analysis, industry monitoring and customer visits etc.

- Raise awareness and ensure compliance with KYC, ML and other regulatory guidelines

- Facilitate development/enhancement of new systems to improve efficiency and effectiveness of credit processes

- Support people management and ESS initiatives of risk function by nurturing talent, multiplying leadership, ensuring strong performance management culture, building a cohesive team and promoting high level of staff engagement.

- Current products funded under Secured Loans include but not limited to Mortgages, Auto Loans, Commercial Vehicle Loans, Construction Equipment, Machine Loans, Medical Equipment Loans.

Key Responsibilities :

- Delinquency & Portfolio management - Maintain the portfolio and bounce metrics at acceptable levels and propose measures to control the same.

- Participating and contributing in building and maintenance of rule engines.

- Monitoring and enriching the applications through third party sources like Perfios, Total KYC, Bureau, NSDL, UIDAI etc.

- Identification and management of high risk accounts through CIBIL scrub etc., to ensure that loan losses are minimal and maintained within budgets

- Developing and Conducting COPR (Credit & operation process review) process to minimize operational & process risk and sharing observations/ corrective action required with UW teams for continuous improvement and learning

- Maintain portfolio quality through sound management of credit policies, development, maintenance, and execution of appropriate credit MIS for portfolio monitoring

- To put robust bureau MIS and analysis in place.

- Ensure effective portfolio management though following :

Portfolio Health Test / Scrub:

- Regular usage of bureau to calibrate portfolio actions.

- Gain portfolio level market and competitive insights.

- Scrub - to identify stressed A/c 's off-us to act early

Industry/ Segment Monitoring:

- Monitoring of top 15 industry/segment exposure seen across SBS portfolios.

- Analyze external research data (CRISIL / CMIE) along with market intelligence inputs basis customer visits to enable policy measures.

Customer Visits:

- Select customers in top 15 industry segments of the portfolio across locations to be visited.

- Monthly basis covering at least 4-5 customers.

- Gain qualitative objective information and identify industry/location level opportunities & headwinds

Fraud Control:

- Increased vigilance across login and on-boarding stage.

- To cover financial doc check, increased sampling, profile checks, stressed account reviews, negative database, cross verifications.

Exposure Monitoring:

- Systemized triggers for Exposure Monitoring across all SBS businesses.

- Graded checks basis kind of customer and exposure level

Valuation audits:

- Periodic sample valuation on historic cases

- Build control mehanism basis results to ensure collateral coverage

- Support new initiatives at an organization and business level.

- Facilitate and support system optimizations/enhancements with optimal risk controls.

- Develop comprehensive Risk and training Manual for Mortgage

- Manage audits as required - Statutory, RBI & Internal audits.

Strive for zero fraud

KEY CUSTOMERS:

- Internal Customers - other departments like UW, Product, Sales, Operations, etc. Interaction with these departments for joint initiatives and key business deliverables.

- External Customers -Regulators/ auditors/ CIBIL for reporting/ discussion/ feedback, etc.

KEY MEASURABLES:

- Responsibility on delinquency, new business booking quality and portfolio growth quality and final loss nos.

- Timely and accurate output/service to support good portfolio growth and optimized risk return decisions.

- Pro-active engagement with business for AOP/LRP initiative to partner the development, execution & implementation plans

- Risk Optimization projects and effective implementation of the same.

- Support design and implementation of new product initiatives

- Support all strategic initiatives of the organization.

- Rigorous monitoring and review of new initiatives/ credit program policy to ensure quality portfolio being maintained.

AUTHORITIES:

Credit Delegated Authorities as determined by CRO / CEO.

KNOWLEDGE / SKILLS / EXPERIENCE

- Professional degree. CA is an added advantage.

- Good analytical skills and ability to think innovatively

- Good communication/ presentation skills

- Good financial analysis and SME segment knowledge.

- Should be able to work with diverse teams well.

- Good understanding of the Mortgage credit life cycle and key drivers of Mortgage product performance.