Lead - Sales - Startup - IIT/IIM

Roles and responsibility :

Relationship Strategy : Set and execute a client relationship strategy that defines which issues to focus on, which opportunities to pursue, and which individuals to invest in.

Team Leadership : Form, manage, and lead the team, providing appropriate coaching and mentoring along the way.

Sales Lead management : Use CRM tool to manage leads provided by Marketing, recommend marketing to improve lead quality, forecast and deliver sales targets.

Sales Pitch : Interact on phone or personally attend the client leads generated by marketing. This work would mostly be delegated to the team once we start expanding with direct interaction being required at only critical points.

Quality Control : Define quality metrics across all processes and ensure successful implementation by the CRM team.