Lead - Sales Operations - FMCG/FMCD

Position : Sales & Operations Lead

Reporting to the : Business Head

Location : Mumbai

Please find below the JD for the Sales Operations role.

A Sales Operations Manager should be capable of handling a wide range of tasks pertaining to the organization's sales operations (B2C). Primarily, a Sales Operations Manager should ensure that your sales processes and teams are operating optimally. Some of their daily tasks include:

- Developing and implementing sales processes for sales teams (ASM, TSM & FOS).

- Researching and analysing data to create sales forecasts.

- Collaborating with other departments and upper management to identify business goals.

- Training sales representatives (ASM, TSM & FOS) to drive productivity.

- Creating and managing automation tools to increase sales process efficiency.

- Implementing and manage CRM tools to maximize opportunities.