Lead - Order To Cash - BPO

Job Title: OTC Lead

Location: Bengaluru

Qualification:

- Graduate or MBA (Finance) with strong knowledge in OTC function. 

- 15+ years of experience in a reputed company. 

- Should have experience in end to end O2C process like Billing (product billing, service contract billing, billed work billing, Integrated Billing), cash application, collections, dispute resolution etc 

- Should have experience in leading large teams in the accounting/finance domain 

- Should have had managers of teams reporting to him/her in the past and should have worked in an operations environment. 

- Global experience desirable 

- Should have worked in a process driven environment 

- Good communication and presentation skills 

- Senior leadership interaction skills 

- Strong relationship management skills

Assigned Role:

Job Description:

- Manage and continue to build the accounting and finance operations that will support Client deliverables and the client objectives & priorities. 

- Manage any future transitions from the Clients 

- Manage relationships with Finance and business leaders in the different Client business units across the globe 

- Operate as a trusted advisor to the business. 

- Overall responsibility to budgeting and financials management of the OTC tower 

- Play an integral role in continuous improvement of reporting processes 

- Developing relationships with the business and ensuring that span adds maximum value 

- Manage ad hoc project work of Client and Accenture 

- Responsible for the timely and accurate delivery of service levels. This includes responsibility for the delivery of various Reports - internal + to clients. 

- Responsible for resource management and on-going grooming of the resources in the span 

- Demonstrate strong Customer Service ethic in the team through active communication, regular updates & meetings. 

- Develop leaders and teams that can shoulder high levels of responsibility by coaching, mentoring and motivating.

- Identify capability gaps & ensure that the resources required to bridge the same are provided.