Lead - Operational Excellence - Finance Shared Services Center - Six Sigma

Operational Excellence - Lead (OpEx Lead) - Navi Mumbai - Finance Shared Services Center - Six Sigma

About Our Client :

Our Client is one of India's leading specialty chemicals companies and is the No. 1 player in Pigments, Biocides for Paints, Masterbatches, etc. They combine leading edge technology and innovations with superior applications and customer service skills.Over 1000 plus employees generate sales of about INR 11 billion approximately through its various businesses. Their innovative products play a key role in our customers' manufacturing and treatment processes and add value to their end products. Their success is based on the know-how of our people and their ability to identify new customer needs at an early stage and to work together with customers to develop innovative, efficient solutions.

Job Designation : Operational Excellence - Lead (OpEx Lead)

Number of Position(s) : 01

Qualification : Post Graduate and Six Sigma Certified(Green Belt / Yellow Belt) is Must

Experience : 5-7 yrs.

Job Responsibilities :

Business / Unit - Global Business Services

Reports To : Service Management Head - SSC India

Business Experience : 5+ years in Shared Services/BPO, Reporting and Operations Management, Six Sigma Project Management Experience is must. Experience in Tangible Benefits.

Main Responsibilities :

Growth and Financials :

- Responsible for identification of improvement areas based on close connect with operations team

- Supervising efforts to ensure quality standards are implemented in cost effective manner

Operational and Functional Excellence :

- Responsible to work with respective process managers to understand opportunities to improvise

- Create a report on findings on a regular basis and present to Global SM Head and SSC Head in India

Leadership :

- Provide direction with action plan for the quality certifications team

Continuous Improvement :

- Ensure adherence to internal and external guidelines as well as to a standardized process landscape

- Contribute and / or lead implementation of quality / continuous improvement programs

Relationship Management :

- Maintain positive work relationships with members of other teams in and outside the SSC

- Establishing and maintaining strong, collaborative relationships with internal customers

Performance Indicators :

- Productivity Improvement

- Adherence to quality standards

- Identified improvement initiatives

- Cost effective implementation

- Adherence to process change protocol

- SSC Capability

- Relationship with process managers

- Improving SSC benchmarks internally and externally

- Cost / productivity impact from initiatives implemented

- Customer Satisfaction Score

- Timely resolution of queries (operational)

If interested kindly revert with following details:

Experience:

Current CTC:

Notice Period:

Anushka Nibre
02225476846