Lead Operation Manager - Wholesale Banking & Corporate Banking - NBFC

- Oversee loan disbursements, overdrafts, trade finance, and working capital facilities.

- Develop and enforce SOPs to ensure regulatory and policy compliance.

- Lead and mentor the disbursement team, promoting continuous improvement.

- Optimize disbursement workflows, leveraging technology for efficiency.

- Ensure adherence to risk, fraud prevention, and compliance frameworks.

- Collaborate with internal teams to ensure smooth execution of disbursements.

- Handle client queries, ensuring seamless disbursement experiences.

- Monitor KPIs, prepare reports, and provide insights to senior management.

- Drive process improvements, participate in system enhancements, and manage projects.