Lead - Logistics & Fulfillment - Retail/Internet/Online

Lead - Logistics and Fulfillment

Key Roles and Responsibilities :

- Define and build a logistics engagement model for the platform with best in class TATs at an optimum cost

- Drive adoption of logistics services on the ecommerce platform

- Define the key operating metrics for success, track and review on a continuous basis and ensure it is best in class in the industry

- Continuously strive for operating efficiencies in logistics operations through innovation and digital interventions.

- Develop engagement models with high quality TPLPs ensuring reliability and scalability of service

- Ensure rapid ramp of the logistics capability both from the perspective of volume handled and distribution footprint

- Define and develop logistics model with high load factors to ensure operational efficiencies and cost advantages

- Ensure compliance with applicable legal, regulatory requirements as well as adopt global best practices in these areas.

- Build a motivated, dynamic team constantly setting the bar higher in operational excellence and customer delight.

- Ensure digitization of logistics operations ensuring fully automated tracking from internal control perspective as well as customer delight.