Lead - HR Operations - Chemicals/Plastic Industry

HR Operations Lead

Job Description :

- Responsible for all payroll and HR admin processes in India, this includes all countries being serviced from the Service Centre.

- Operationally responsible for semi-outsourced payroll processes of various smaller sized countries.

- Build the team to work with standardized processes and manage day to day operations.

- Ensure correct, efficient and compliant workforce administration (hire to retire), including New hire administration, transfers, promotions, demotions, terminations etc.

- Responsible for continuous improvement, compliancy and data quality.

- Contribute to the transfer and retention of knowledge and information within and outside HR Operations. On a continuous basis perform analysis to define where to improve stakeholder information, make proposals and implement.

- Responsible for ensuring correct and timely communication from HR Operations to relevant stakeholders. Ensure support on the use of employee and manager self-service systems for a maximum usage of these services.

- Implement an optimized HR Portal including HR information, (self-service) processes, relevant and timely communication about HR topics / events.

- Manage the performance of HR Operations in India ensure and drive a culture of customer focus, operational excellence and continuous improvement in the team.

- Manage service levels and set KPI targets for service improvements.

- Follow-up cases with escalation to colleagues in HR Operation team & Rewards and communicate total solution effectively.

We believe you bring (Education & Experience) :

- Knowledge of collective labor agreement and HR policies, legal labor regulations including social security regulations, HR systems. Education on master level (HRM).

- Total 15+ years of Industry experience with core 6-8 years of experience in operational HR services position and managerial experience.

- Ability to coach, lead people within own team and develop the team's capabilities.

- In depth knowledge of HR (operations) processes.

- Result oriented, problem solving, (project) management, customer orientation, analytical.

- In depth experience with HR supporting technology.

- Capability in CI methods and techniques.

- English language skills, written and verbal.