Opening for Lead Governance Role - Private Bank- Mumbai
Sr. No Parameter Details:
1. Policy Custodian for Human Resources Ensure Policy is aligned to statutory and regulatory norms
- Ensure employment contracts (Appointment letter) and Policy is aligned
- Ensure Policy is benchmarked and updated with latest norms (from time to time)
- Create new policies mandated which are approved by MD and Head HR
- Educate and create awareness campaigns on policies with employees and update the same for Induction (postmaster, online and via regional HR Teams)
- Review Code of Conduct and ensure education/ awareness
- Review and update HR Policy annually with NRC
2. Process Governance for Human Resources Keep a repository of key processes
- Update processes and seek approval from MCAP
- Metrics for measurement for processes being followed (Work with HR analytics for the same)
- Manage and generate exception reports for approval from Head HR on processes
- Present monthly HR governance dashboard
- Manage process audits in adherence to Internal Audit report of the team
3. Employee Relations Create an employee relations framework (which is vetted and approved)
- Train HR and Supervisors on the framework
- Present grievance dashboard (actions and pending items) in conjunction with regional teams
- Respond to mails/ grievances (existing / left/ retired employees)
4. Disciplinary Action Automate and create a system for DAC, digitisation of documents such as show cause, warnings, actions, etc
- Update the reckoner of incidents
- Ensure education on how to raise a complaint and whistle-blower mechanism
- Convene DAC/ MDAC meetings timely
- Manage the investigation process (Self/ Vigilance/ RCU/ Investigation Officers)
- Process all related documentation and ensure approvals are in place
- Ensure all actions are completed timely and documented
- Manage appellate mechanism for DAC
- Manage the DAC MIS
- Awareness and stories to help educate employees on DAC Cases
- Create a reward mechanism for whistle-blowers whose complaints are valid
- Quarterly update meetings for better functioning of DAC - Mechanism to resolve issues with DAC members and update for People forum
- Managing RBS on DAC related areas and ensuring items are updated as per format
5. Prevention of Sexual Harassment Ensure the policy is updated at all times
- Education and Awareness amongst all employees
- Constitute committee on receipt of complaints
- Ensure the process is followed for all complaints
- Manage the inquiry process
- Process all related documentation and ensure sign offs are in place
- Ensure inquiry actions are completed timely and documented
- Ensure Statutory filings are done timely
- Half yearly update meetings for better functioning of POSH- Mechanism to resolve issues and relevant training for all POSH members
6. Training on critical HR related areas Training for employees regionally on Ethics (COC), DAC and POSH
- Training for HR on employee relations
- Training for Supervisors on handling POSH complaints
- Training for HR Team members when policy change is done and once annually
7. HR Key Documents Sacrosancy Appointment Letter, Warning Letters/ Emails, Show cause Letters, etc
8. Presenting relevant and timely HR Governance dashboards for the same POSH
- DAC
- Process Adherence and Exceptions
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