- Management of Housing Loan products from a digital perspective
- Concept, Product Features, Design and delivery of digital retail asset journeys
- Product variants include
- Housing Loan-High Value
- Housing Loan-Affordable
- LAP
- Conceptualization of various customer bases across segments and products
- Pre-approved, Pre- qualified and Non pre-qualified
- Contact Propensity Models, Next Best Product, Limit Knockoff etc.
- Digital Scorecards in collaboration with business and analytics
- Resolution of customer complaints, journey fixes(along with technical team) and journey adoption
- User growth- Driving topline impact of all Housing/ Mortgage digital products through various sourcing channels.
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