- Leads and conducts analytics projects, providing detailed analysis, both written and verbal, of analytical initiatives. - Mines and analyzes operational data to develop and communicate customer segment profiles, discovers opportunities among partner and prospect segments, and recommends improvements in customer segmentation methodologies and how to service those customers. - Experiments against data points, provide information based on experiment results and provide previously undiscovered solutions to command data challenges. - Builds predictive models to improve and optimize customer experience, revenue and profitability as well as other business outcomes. - Evaluates market tests and experiments to iteratively develop a deeper and more complex understanding of consumer behavior within the contact center environment. - Drives the collection of new data and the refinement of existing data sources. - Assesses the effectiveness and accuracy of new business tools, techniques and processes for incorporation into company and department best practices. - Partners with internal operational departments on projects where data analysis, reporting, or marketing expertise is necessary. - Bachelor's degree in Statistics, Math, Analytics, Marketing or other quantitative field - 5 years of experience solving analytical problems using quantitative approaches - Knowledge of a variety of machine learning techniques (clustering, decision tree learning, artificial neural networks, etc.) and their real world advantages/drawbacks. - Knowledge of advanced statistical techniques and concepts (regression, properties of distributions, statistical tests and proper usage, etc.) and experience with applications. - Experience using statistical computer languages and packages (R, Python, JMP, etc.) to manipulate data and draw insights from large data sets. - Ability to query relational databases using SQL - Proficiency with one or more business intelligence tools: Cognos, Business Objects, Tableau, PowerBI, etc. (preferred)

Gurgaon/Gurugram

Lead - Data Scientist - Analytics 

Lead - Data Scientist - Analytics  ,Job Description for Lead - Data Scientist - Analytics  in Alpha Orion in  Gurgaon/Gurugram for (3-10) years of experience. Apply Now!

Job Description for Lead - Data Scientist - Analytics  in Alpha Orion in  Gurgaon/Gurugram for (3-10) years of experience. Apply Now!