Lead Control Management Officer

Shift timing: 4:30pm - 1:30am IST.

Domain-Auto Lending services (MUST)

Required Qualifications:

- Overall 15+ years of experience in risk management or 15+ years of financial services industry experience, of which 12+ years must include direct experience in risk and control management, Program management, leadership experience of 5+ years

- B Com, BBM, MBA, M Com with Business, Finance, Banking, Accounting or Economics as preferred major subject.

- Understanding of Consumer Lending products and services Like Home Lending Operations, Auto Operations, Cards and Merchant Services Operations

Desired Qualifications:

- Knowledge and understanding of operational risk management in the financial services industry

- Proven leadership and project management skills to drive alignment across stakeholder groups to develop and deliver repeatable end-to-end risk management solutions and controls aligned with group's processes

- Ability to evaluate changes to laws, processes, etc. to assess impacts and to develop implementation plan to close gaps

- Comprehensive understanding of operational risk management and or operations process management

- Understanding of US banking regulatory requirements. Applies product/domain knowledge to improve/add value to the processes, Line of defense Structure

- Familiar with various quality assurance techniques, issue verification frameworks and role of issue oversight, Audit, or internal controls assessment experience

- Knowledge and understanding of financial services: regulations, compliance, policies, process, and procedures

- Ability to consult, build, and maintain solid working relationships in and outside of immediate department

- Experience working in a matrixed environment and the ability to effectively manage and build relationships

- Ethical integrity and demonstrated ability to identify risks and confidently raise issues, escalate early and engage in constructive challenge, doing so independently

- Ability to manage initiatives involving process improvements

- Ability to influence, partner, and negotiate with senior business leaders to gain commitment to accomplish business goals

- Ability to prepare management level presentations

Job Expectations:

- Lead complex initiatives designed to mitigate current and emerging risks with broad impact specific to programs and processes implanted in response to the consent orders and regulatory matters requiring attention

- Work directly with the senior global leaders and local reporting manager on location specific governance.

- Perform reviews on transitions per Transition Framework, Controls opinion/acknowledgement, Second-line engagements etc.

- Support functionally to meet the BCM goals and control coverage requirements. The job involves interacting with the business group managers, onshore/offshore partners to understand and analyze the processes, identify risks and controls in the processes, evaluate the controls, End to End Issue Management support Business and publish various reports to stakeholders.

- Should have sound understanding of risk management principles and will be responsible for ensuring appropriate control coverage is provided for the assigned business group, be a strong partner for business group to identify risk, control gaps and help to remediate any issues.

- Timely update, reporting and escalation of issues. Closely work with GDAs to identify, assess and mitigate deficient controls / control gaps or risks identified in the processes

- Partners with BG/EF to facilitate issues partners throughout the issue lifecycle including Root cause identification, Corrective action development and RCSA alignment.

- Experience in evaluating the adequacy and effectiveness of policies, procedures, processes, systems and internal controls; additional experience analyzing business and/or systems changes to determine impact.

- Responsible to assist for control forums and provide necessary reporting for the assigned business group which includes report & escalate issues, key risks, control gaps, corrective actions, OREs and align them to the respective onshore Risk and Control Committees.

- Be a subject matter expert with respect to aligned lines of businesses.