Sales Lead & Cluster Manager (Segmented Vertical)
Main Objectives of this position :
- Drive the highest levels of quality towards the assigned Segmented Vertical / Vertical Cluster, be customer-oriented and create value for customers as well as for the Company
- Drive performance within the specialized Sales team by exceeding Quality promises and KPI deliverables
Function and duties :- Coach and steer the Segmented Vertical / Vertical Cluster team to achieve set targets
- Holds responsibility for performing all assigned Segmented Verticals / Vertical Cluster as defined in the Sales Process
- Can hold a reasonable number of own accounts, still allowing sufficient time for coaching
- Ensure that the Push-Pull principle is followed as defined in the Steering concept
- Drive the identification of new opportunities by the team
- Conduct regular joint meetings with Customer Service
- Regularly review customer portfolios jointly with Sales Executives
- Performance management as defined in the Sales Process
- Support Steering Manager and Sales Director with budgeting, planning, and strategy
- Review sales rep portfolios and coverage of MR, CU, and CN customers
- Ensure they have the right Segmented Vertical specialists for their market
- Give feedback on the market including rates, competition activities, market conditions, etc to all relevant stakeholders
- Selectively engage in TM discussions on relevant matters (e.g., tender guidance and negotiations, special commodity market rates, etc.)
- Coordination of Area sales activities with other Sales Managers and Sales Director
Qualifications and Technical Job Requirements :- University degree or equivalent
- Minimum 3 years experience in a commercial role, preferably in the maritime sector
- Excellent communication skills
- Comprehensive knowledge of FIS and other HL systems
- Working knowledge of MS Office
- Result driven team player with a proactive attitude
- Ability to work under pressure
- Goal and deadline-driven
- Good time management skills
- Receptive and be able to grasp new ideas and motivate one's self for personal development