Lead Analyst/Process Lead - Employee Lifecycle Management - BPO/Call Centre

About Company

We believe in a better tomorrow and we believe we can make tomorrow better. With approximately 15,000 talented women and men, we are a global and leading engineering and technology company, with a clear vision to accelerate the energy transition. Designing and delivering added value energy solutions is what we do.

We are continually looking for ways to become more efficient, and ways to improve our quality, customer focus and cost competitiveness. At organization is key to executing this strategy, by standardizing our processes and centralizing our services.

Our Vision : A customer focused, cost efficient, innovative, and high performing organization that drives functional excellence.

Organisation provide streamlined and consistent services to our internal customers in the domain of Finance and Accounting, Human Resources, Business Functional Support, Procurement and Legal. Our services fit our global organization and allow us to focus on business strategy and priorities. Organisation also maintains continuous improvement plans to enhance our customer-oriented service culture.

About The Job

We are currently seeking Lead Analyst/ Process Lead - ELCM (Employee Lifecycle Management), to join our HR Operations team based in Noida.

We offer you not only a job, but an inspiring journey in a truly global environment where you team up to break down boundaries thanks to the innovation, creativity and pioneer spirit which drive our people.

Main accountabilities:

- Your main role will be to manage the creation and maintenance of employee data globally

- Assist the Payrolls Team with new hires payroll account enrollment

- Process reporting and training

- Queue management & maintaining SLAs

- Update SOP and other process documents

- Ensuring compliance of all internal policies

- Process improvement

- Providing timely updates to TL and onshore counterparts

- Ensure that trackers are inline and up to date for effective reporting.

- Create Monthly/ Quarterly Analysis and reports for senior business HR leadership.

About You

- A Bachelors degree is required or Masters degree in HR or Business related field preferred

- Should have 6-10 yrs experience in HR Operations with ERP tool like Oracle-HCM or SAP

- Good communication, analytical and management skills

- Effective/Accurate and timely reporting skills

- Good command on MS Office applications (MS-Excel, MS-Word)

- Ability to multi task and should be a self-starter

- Ability to handle difficult client situations and derive strategic solutions

- Proficient in the use of Microsoft Office (Excel, Outlook, PowerPoint, and Word)

- Have strong attention to detail coupled with excellent organizational and documenting skills

- Ability to work well independently as well as within a team

- Possess superior time management and problem-solving skills

- Excellent communication and presentation skills

- High level of interpersonal skills and integrity and be a solid team player

Role: HR Analyst

Industry Type: BPO / Call Centre

Department: Human Resources

Employment Type: Full Time, Permanent

Role Category: HR Operations

Education

PG: MBA/PGDM in HR/Industrial Relations