Landmark Group - Retail Operations Role - Next Generation Leadership Program

Drive Region Sales & growth for the concept

- Drive end to end retail/store operations

- Implement the mark down strategy in alignment with business/retail head directions

- Manage Concept frontline Staff including store managers for driving sales & operational excellence

Customer Focus

- Focus on customer lifecycle at stores ensuring satisfaction covering trends, shopping experience & competitors strengths

- Drive the footfall strategy for concept stores in the region

- Responsible for maintaining the event calendar (e.g., Sale, Ramadan, Back-to-School) in line with the concept strategy

- Leverages analytics on customer insights & millennials- expectations to drive sales

Process Enhancement

- Drive retail excellence and brand consistency in the region by regular store visits and monitoring performance

- Ensure all regional stores are compliant to company policy on security, risk, cash control, employment, health and safety & brand standards.

- To leverage existing technology for process improvements

Job Experience

- 3+ years of retail or FMCG experience

- Preferably, has exposure to GCC market.

Required Leadership Skills

- Attitude - Get Things Done - Simple Execution & Focused Approach

- Navigating and managing expectations of concept leaders

- Maintains highly customer-centric approach in operations

- Cultural Fit - Sense of purpose, Humility & Store focused approach