Laiton Crafts - Key Account Manager - Sales & Marketing

Key Account Manager Sales and Marketing

Locations: Andhra Pradesh/Karnataka/Telangana.

Company Overview: Laiton Crafts, a leader in the Interior Sector, is renowned for delivering exquisite Metal Designs in the luxury and premium segments. Committed to excellence, innovation, and customer satisfaction, we are expanding our team.

Role Overview: We are actively seeking dynamic Key Account Managers to exclusively manage client relationships with architects and interior designers. Key Account Managers will play a crucial role in fostering strong partnerships, understanding client needs, and ensuring the seamless integration of our metal designs in the luxury and premium segments.

Key Account Manager Job Roles & Responsibilities:

Client Relationship Management:

- Exclusively manage relationships: Be the dedicated point of contact for architects and interior designers, understanding their unique requirements and building lasting relationships.

- Personalized solutions: Tailor our metal designs to meet the specific needs and preferences of each client, ensuring a bespoke and memorable experience.

- Effective communication: Ensure seamless communication between clients and internal teams, facilitating a smooth collaboration process.

Account Planning and Strategy:

- Strategic account plans: Develop and execute comprehensive account plans aligned with the overall company objectives, maximizing revenue from existing accounts.

- Upselling and cross-selling: Identify opportunities to introduce new products or services, enhancing the value proposition for clients.

- Market feedback and integration: Provide insights from client interactions to the sales and design teams for continuous product improvement and development.

Client Engagement and Communication:

- Proactive engagement: Regularly reach out to clients to understand evolving needs, preferences, and potential challenges.

- Timely updates: Provide clear and timely communication on product updates, new offerings, and industry trends, ensuring clients are well-informed.

- Feedback sessions: Conduct periodic reviews with clients to gather feedback, address concerns, and strengthen the partnership.

Collaboration with Sales and Design Teams:

- Seamless coordination: Collaborate closely with the sales and design teams to ensure client requirements are met efficiently and designs exceed expectations.

- Achieving sales targets: Work collaboratively towards achieving sales targets and overall revenue growth through effective account management.



Preferred Industry Experience:

Elevate your career with Laiton Crafts by bringing your expertise in client relationship management from a range of prestigious industries, including:

- Home Dcor - High End & Arts Sales

- Premium Products & Luxury Experience Selling

- Luxury Fashion/Luxury Automobiles/Hospitality and Travel High End

- Jeweler/Watches/Fine Arts & Antiques/Premium Technology

Requirements for Key Account Managers:

Experience & Education:

- 5+ years of experience in client relationship management, preferably in luxury and premium

segments.

- B School or Bachelor's degree in a relevant field; additional certifications are a plus.

Technical Competencies:

- Proficiency in data-driven decision-making and analysis.

- Familiarity with CRM systems and tools.

Other Competencies/Attributes:

- Excellent communication and interpersonal skills.

- Proven ability to navigate and influence client decision-making processes.

- Goal-driven with a proactive attitude.

- Meticulous attention to detail and a focus on client satisfaction.

Salary Package:

- Salary, additional benefits and allowances as per company policy.

Laiton Crafts welcomes candidates who are not only highly efficient and committed but also possess exceptional client relationship management skills. Join us in redefining the standards of excellence in the luxury and premium segments.