L'Oreal - Manager - eCommerce - Quick Commerce

Key Responsibilities:

- You will be the expert on the e-accounts like e-pharmacies, pure play e-commerce or quick commerce players and liaising with commercial teams for e-tailers (online business of largely offline chains) by building a formidable relationship to drive agreed business growth and turnover.

- You will develop plan, KPI and goals for the account and implement Go to Market strategy with cross functional teams (E-brand managers, supply chain, IT)

- You will be responsible for business and market development and scope out opportunities for growth and key initiatives to leverage category growth and market share on the platforms.

- You will manage promotions along with brands - make brands partners in customer communication.

- Creates an annual business plan / e-trade marketing plan : taking into account levers of growth to achieve brand results (sell-in, sell-out, market shares) and the profitability of brands within the account.

- You will innovate and activate key launches, campaigns and collaborations with marketing and digital for impactful brand presence leading to business.

- You will ensure right presence on brands across top SKUs discoverability, build customer experience through brand stores and product page details and compelling reasons to drive purchase.

- Ensure Medical UX execution and adherence on platform. Ensure correct elements across platforms like Medical Labelling, Dermo Category, HCP services etc.

- You will do market intelligence and competitive landscape mapping thereby identifying new e-commerce trends and opportunities.

- You will drive efficiency and effectiveness across supply chain and customer care through accuracy in demand forecasting and setting supply chain and logistics processes.

- Analyse and interpret Ecommerce partner's sales report to identify strengths, weaknesses and business opportunities.

- Able to get more data insights from platforms to fuel it in the business strategy

Key Deliverables (Illustrative):

- Business delivery of turnover and market share as agreed

- Onsite presence for all brand SKUs - availability and right presence

- Increase sale from the new launches

- Execution of promotional campaigns with increased effectiveness

- Data Capturing from the platforms in agreed formats in a fixed frequency.

E- nsure sufficient level of stocks with E-retailer

Key Competencies:

- A confident and articulate communicator capable of inspiring strong collaboration within an organization-

- Ability to analyse data to gather insights and find opportunities.

- Builds and develops a trust relationship with e-retailers

- Ability to manage simultaneous projects and meet deadlines.

- Business results oriented: ability to perform, to budget and manage forecast.

- Proactive, positive, and innovative mind

- Strong analytical, problem solving and project management skills

- Attention to detail and complex processes

- Knowledge of makeup and makeup marketing would be preferred.

- Understanding of digital and tech is the key

Education: Tier1 MBA 2021/2022/2023

L'Oreal is committed to building a diverse environment and is proud to be an equal opportunity employer. L'Oreal closely prohibits discrimination against any employee or applicant for employment because of the individual's race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability or any other characteristic protected by law