Roles and responsibilities :
- Responsible for demand fulfilment and scheduling for designated area/cluster.
- Track New Client submissions and suggest resource availability to support with client acceptance decisions
- Validate demands to include level and time phasing and have a complete understanding of skills/requirement details
- Tracking resource availability by skills, level, and area of expertise for the designated area resources
- Identification of resources by mapping relevant resources to the project requirements based on capacity, skills, experience, and level being requested by Engagement Teams.
- Collaborate with other resource management team members to support cross utilization of resources and assist with fulfilment of resource gaps.
- Responsible for Load Balance exercise and ensuring that resources and not overbooked / under booked.
- Ensure optimal utilization of resources across BU's/ designated Vertical.
- Guide and ensure that the RM staff/ associates update schedule changes for new or existing engagements/resources.
- Ensure that any resource gaps are filled with New Hires and schedules of exit resources are reassigned.
- Ensure that the RM tools and databases are updated with relevant and most up to date details.
- Assist with identifying and supporting scheduling conflicts by suggesting alternate available resources.
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