KPMG - Business Outsourcing Advisory Role

KPMG Global Services-Business Outsourcing Advisory

KPMG Global Services (KGS) was set up in India in 2008. It is a strategic global delivery organization, which works with more than 50 KPMG firms to provide a progressive, scalable and customized approach to business requirements. The KGS journey has been one of consistent growth, with a current employee count of more than 15,000 operating from four locations in India - Bengaluru, Gurugram, Kochi and Pune, providing a range of Advisory and Tax-related services to firms within the KPMG network.

As part of KPMG in India, we were ranked among the top companies to work for in the country for four years in a row by LinkedIn, and recognized as one of the top three employers in the region for women, as well as for policies on Inclusion & Diversity by ASSOCHAM (The Associated Chambers of Commerce & Industry of India). Furthermore, as KPMG in India, we were recognized as one of the 'Best Companies for Millennials' at The Millennial Max Conference 2019 presented by The LNOD Roundtable as well as 'the Great Indian Workplace' at the Culture Summit and Great Indian Workplace Awards 2019.

Job description:

"Candidates with Consulting experience only should apply"

Role & Responsibilities:

- Delivering outsourcing & business services advisory client engagements as an extension of the onshore team. Work directly with the onshore engagement lead from onshore/offshore on client deliverables

- Typical engagements are about advising KPMG clients on one or more areas of the sourcing life cycle including but not limited to

- Sourcing strategy

- Business case support and evaluation activities

- RFP preparation and sourcing process management

- Service Provider capability assessments & selection

- Contracting and negotiation support

- Shared services health check

- Transition Planning including KT approach, scheduling, governance and resourcing as well as support for transition execution

- Process Improvement and transformation

- Global Business Services

- Shared Services

- Operating Model

- Target Operating Model

- Transition

- Sourcing strategy

- Business case

- Finance Transformation

- HR Transformation

- Finance and Accounting

- F&A

- Process Improvement

- Business process

- RFP preparation

- Benchmarking

- Collect and analyse client data to develop key performance metrics (KPIs) and use the same to build an industry view on trends, pricing models, performance, practices and approaches

- Work with onshore teams to help create propositions for their markets and thus help differentiate the firm in the market e.g. harvest IP/insights from the existing knowledge

- Actively participate in practice development activities through:

- Support for market insight research, surveys and reports

- Providing the business services team with a greater insight and understanding of KGS propositions and capabilities

- Conducting benchmarking studies to determine performance trends in ITO/BPO services and help the team to create a repository of benchmarking data across service lines

Experience requirements :

- Management Consulting firms including Big 4 in advisory roles.

- Global Business Services (GBS) centres or Shared Services Centres (SSC) of large multinational companies in Contract Management / Vendor Management / Operations / Transition roles

Should have experience in :

- Working on outsourcing projects for global clients in business process areas (Finance/Procurement/HR) with knowledge of at least one of the business processes

- Transition related activities including planning, knowledge transfer approach, stakeholder management, risk management, scope management, tracking deliverables, team management and PMO for Shared Services or BPO engagements.

- RFP drafting, RFP Analysis, Bid Management, Pricing, Contract Management,

- Working in a global environment across diverse cultures & time zones

- Experience in following areas would be a plus

- Information Technology Outsourcing (ITO) & Digital

- Robotics and automation

- Financial modelling and business case development

- Effective communication, presentation and networking skills with the ability to articulate analyses and recommendations in a coherent manner

- The person should be a self-starter

- Willingness to travel when required

Experience and Education:

- 4-18 years of relevant experience (accross level opening)

- Candidates with (Engineering + MBA) will be preferred