KPMG - Assistant Manager - Audit - CA - Global Delivery Center

KPMG Global Delivery Center (GDC) is a robust global delivery platform comprising of a talent pool of 700+ employees in Bangalore & Kochi. GDC provides standard as well as non-standard Audit & Advisory professional services to KPMG US & KPMG Canada using a globally consistent approach that comply with both regulatory and engagement team standards.

By incorporating GDC into the delivery model, KPMG member firms are realizing competitive advantage through the lower cost of delivery, consistent quality, thereby enabling onshore engagement teams to focus on high risk audit areas.

The Assistant Manager should have prior experience in Audit domain and should have proven experience in service delivery, implementing procedures and process improvement in a shared services organisation.

Broadly, the person is expected to:

- Be responsible for day to day operations to ensure error free Audit service delivery (refer Operations R&R below)

- Engage with KPMG stakeholders to influence & define policy, procedures, or systems

- Focus on talent development to take GDC up the value chain

- Provide thought leadership by researching world-wide trends & implementing industry best practices

- Contribute to strategic initiatives to further GDC's growth plans

- Work with Quality teams and KPMG Secondees to implement QMS and re-engineer existing process

- All other duties as assigned

Responsible for:

- Responsible for deliverables within TAT

- Ensure all the deliverables are error free

- Plan and organize the daily work flow among the teams particularly coordinate with other AM's during busy season for planning the work to ensure all the work is delivered timely

- Provide clarification, guidance to team members on all the processes related questions

- Interact with Secondee for clarification, review, estimate of hours etc

- Interact with ET on regular basis or as required

- Perform quality reviews (AM review) as required by the process guideline

- Provide timely update to teams about the changes in process, policies etc

- Analysis Internal/external errors of the teams and provide guidance to team members to minimize the errors

- Organize the refresher process trainings for the team members based on the feedback from team leads, quality, efficiency etc

- Update training manual regularly with all the recent update

- Regular meeting with other AM's for process improvement, consistency in the processes, process improvement, efficiency etc.

- Manage teams, solve team issues and escalate the issues to Managers as required

- Have a team lead/one to one meeting with all the team members regularly or as per the guideline provided by Manager.

- Keep the attrition to minimal,

- Ensure team utilization to optimal

- Minimize OT hours by proper planning and reallocating the work among all the team members

- Responsible for succession planning for key people

- Create Back up, provide training on all responsible jobs/metrics

- Perform Additional Tasks as assigned by the Manager.

- Participate in Hiring and Training

- Perform half yearly/annual appraisal of team members

Educational Requirements

- Qualified CA

Experience Requirements

- Minimum 5 years of experience including 1-2 years of post qualification experience

- Experience with Big 4/leading Audit firms or their shared service center would be preferred

Competencies

- A high-energy, independent decision maker with ability to manage priorities & conflicts

- Strong communication abilities, with excellent written and verbal English skills.

- Excellent problem solving skills with good planning and organizing skill

- Strong influencing, negotiation, collaboration, and relationship building skills

- Ability to lead change by effectively building commitment and winning support for initiatives

- Should be willing to stretch in terms of working hours based on the business needs including working on weekends during peak season