Relationship Manager - NR - This position is primarily responsible for developing and maintaining banking relationships with a select group of high net worth customers by providing them exceptional individualized customer service; thereby achieving targeted growth and service norms. - Develops new and expands existing NRI customer relationship for liabilities specifically and across the range of Kotak product offering. - Develops databases for lead generation, identifies market segments. - Reviews and monitors effort of assigned Relationship & Sales team - Plans and conducts special sales initiative and events for prospective and existing clients. - Co-ordinates with other businesses to provide NRI customers with seamless access to other bank products - Tracks customer complaints/queries and turnaround times to ensure high level of customer satisfaction and provide information for product and service enhancements. - In depth product knowledge of all branch product selling skills ,customer service skills, MIS familiarity, strong interpersonal skills, some public relations/event management experience, knowledge of regulatory/compliance issues, knowledge of financial market place: e.g. competitive offerings, changes in market place, etc. , knowledge of investment products, services and options. - In-depth understanding of financial instruments, markets and macro micro economic processes - Ability to carry along all the units involved in the customer service cycle to ensure customer "DELIGHT" - Numerical and analytical skills to calculate returns / Yields / EMI / Etc. on products for customers. - Adherence to all regulatory, statutory & corporate compliance standards and audit requirements in full. - Liaising with product management team, marketing and other centers for new product development, service enhancements and sales initiatives.

Any Location

Mumbai

Pune

Nagpur

Thane

Navi Mumbai

Kotak Mahindra Bank - Relationship Manager - Sales 

Kotak Mahindra Bank - Relationship Manager - Sales  ,Job Description for Kotak Mahindra Bank - Relationship Manager - Sales  in Kotak Mahindra Bank in  Any Location Mumbai Pune Nagpur Thane Navi Mumbai for (5-13) years of experience. Apply Now!

Job Description for Kotak Mahindra Bank - Relationship Manager - Sales  in Kotak Mahindra Bank in  Any Location Mumbai Pune Nagpur Thane Navi Mumbai for (5-13) years of experience. Apply Now!