Kotak Mahindra Bank - Relationship Manager - Business Banking

RM - Business Banking - Priority

JOB ROLE :

- Develops new and expands existing High Net worth Customer relationships for liabilities and commercial assets.

- Ensures high levels of customer service orientation and application of bank policy.

- Cross sells existing bank products to customers.

- Informs customers of new products or product enhancements to further expand the banking relationship.

- Plans and conducts special sales initiatives and events for prospective and existing clients.

- Coordinates with other group companies to provide seamless access to other products.

- Maintains complete relationship record for assigned customer accounts.

- Tracks customer complaints/queries and turnaround times for customer satisfaction

JOB REQUIREMENT :

- 4 to 5 years work experience

- Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service.

- Very good understanding of Trade and Forex.

- Very good understanding of Commercial Assets like CC, OD, TL, Export Finance etc

- Understanding of MF and Insurance an added advantage Customer orientation,

- High energy and drive.

- Go getter attitude.