Posted By
Posted in
Banking & Finance
Job Code
1093611
Portfolio Manager - Debit Cards
- Manage new/existing Customers and implement various business strategies for driving Debit Card Spends & Activation
- Drive business objectives through periodic campaigns with analytical segmentation
- Tracking and Analysing the periodic trends on debit cards, category, customer type
- Improve customer experience and reduce cost/risk
- Drive Usage, Retention (AUR) and manage customer lifecycle through analytical and segmented programs
- Partnering with best of the merchants to drive targeted spend and create brand recall for Kotak
- E2E campaign planning, execution and impact analysis w.r.t pre-defined objectives
- Liaise with cross-functional teams for driving product objectives
- Budget Management for Debit Card portfolio to deliver targeted growth and attain revenue targets with regards to spends
Qualifications :
- MBA / Engineering / PG-Business specialization degree preferred
- Demonstrated track record of successful results across previous work experiences
- Hands on with MS Office - primarily MS Excel / PowerPoint / Access / Word
- Data driven mind-set and excellent analytical skills including proficiency with key database queries and knowledge resources
- Strong communication skills (both live presentation and written) with customer service orientation
- Ability to take ownership of individual initiatives and drive to priority deliverables with limited day-to-day direction
- Ability to collaborate with, and learn from, colleagues across departments
- Project management skills and ability to take initiatives from conception to execution
- Knowledge on VISA/MasterCard/RuPay/AMEX/Closed Loop products
- Strong knowledge of Customer Lifecycle Management, Product Development, Positioning, Strategy and Pricing
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Posted By
Posted in
Banking & Finance
Job Code
1093611
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