Knowmax - Sales Development Representative

Knowmax is the leading provider of omnichannel knowledge management solutions that help solve customer problems. Our mission is to revolutionise the way business knowledge is created, curated and consumed. We are a fast-paced tech startup that relentlessly innovates each day to make solving customer problems easier and accessible to our client's employees and agents. To help us grow, we are looking at awesome team-players to join us and contribute towards building our flagship product, Knowmax.

As a Sales Development Representative at Knowmax, you will be an integral part of our dynamic and high-performing sales team. You will play a critical role in driving growth and expanding our customer base by identifying and qualifying prospective clients. Your passion for technology and consultative sales approach will be key in promoting Knowmax's innovative knowledge solutions to potential customers.

Key Responsibilities:

- Lead Generation: Conduct extensive research to identify potential clients and build a robust pipeline of prospects through various channels, including but not limited to cold calling, email campaigns, social media outreach, and networking.

- Qualification: Engage with leads and perform a thorough needs analysis to understand their challenges and align Knowmax's solutions to address their specific requirements.

- Discovery Calls: Schedule and conduct introductory calls with potential clients to educate them about Knowmax's offerings and position the value proposition effectively.

- Relationship Building: Nurture and maintain strong relationships with leads to foster long-term business partnerships, ensuring consistent engagement throughout the sales cycle.

- Collaboration: Collaborate closely with the sales team and marketing department to strategize and optimize lead generation efforts, sharing insights from the field to enhance the overall sales process.

- Data Management: Accurately update and manage lead information, prospecting activities, and sales pipeline in the CRM system.

- Sales Enablement: Stay up-to-date with Knowmax's products, market trends, and industry news to effectively communicate the latest developments and advancements to potential clients.

- Achieve Targets: Work towards and exceed individual and team-based sales targets, contributing significantly to the company's revenue goals.

Skills and Qualifications:

- Experience: Proven track record in sales development or inside sales roles, ideally in the Enterprise SaaS industry.

- Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex concepts in a clear and compelling manner.

- Relationship Building: Strong interpersonal skills and a genuine passion for building and nurturing client relationships.

- Proactive Approach: Self-starter with a proactive attitude towards identifying and pursuing new business opportunities.

- Tech-Savviness: Comfortable working with various sales and marketing tools, including CRM software, email automation platforms, and social media channels.

- Adaptability: Ability to thrive in a fast-paced, ever-changing startup environment.