Knowmax - Director - Enterprise Sales

Enterprise Sales Director

Knowmax is the leading provider of agent assisting knowledge management solutions that help solve customer problems. Our mission is to revolutionise the way CX knowledge is created, curated and consumed. We are a fast-paced tech startup that relentlessly innovates each day to make solving customer problems easier and accessible to our client's employees and agents. To help us grow, we are looking at awesome team-players to join us and contribute towards building our flagship product, Knowmax.

We are seeking a highly motivated and results-driven Enterprise Sales Director to join our dynamic Sales team. As Enterprise Sales Director, you will be responsible for managing and expanding our client base across the entire SEA region. The ideal candidate should possess a strong background in enterprise sales, a deep understanding of the SaaS landscape, and a proven track record of exceeding sales targets.

Our focus is on key geographies like Indonesia, Philippines, Singapore to start with.

Experience in selling/managing CX solutions is highly preferred.

What will you do:

- In this role, you will be responsible for driving revenue growth through new customer acquisition, upselling and cross-selling, and renewals. You will work closely with the Sales Development team, Customer Success team, and Marketing team to identify and engage prospects, understand their needs, and build strong relationships.

- Manage the sales cycle from prospecting to close. Comfortable with longer and more complex selling cycles with multiple stakeholders.

- Dealing with Legal/Finance/IT requirements.

- Manage and maintain a healthy pipeline of key customers and continuously find new opportunities for our customers and qualified prospects and opportunities.

- Maintain strong relationships with existing customers, understanding their business needs and providing additional Knowmax Solutions to optimize growth.

- Accurately forecast monthly/quarterly sales and retention achievement to management.

- Identify best practices to refine the company's lead generation playbook.

- Extensive travel will be required.

Skills & Competencies:

- Proven experience in enterprise SaaS sales, with a successful track record of meeting or exceeding sales targets.

- Strong understanding of the SEA Enterprise market, CX industry experience is preferred.

- Excellent communication and presentation skills, with the ability to articulate complex technical concepts to non-technical audiences.

- Demonstrated ability to build and maintain strong client relationships.

- Self-motivated, results-oriented, and able to thrive in a fast-paced environment.

What do we look for:

- Bachelor's degree in Business, Marketing, or a related field.

- 7 - 12 years of experience in technology sales