KnowledgeHut - Senior Manager - Sales Operations

ROLE AND RESPONSIBILITIES

ROLE SUMMARY:

KnowledgeHut is one of the leading companies in the field of Training Industry. We're proud of our 4.3 rating on Glassdoor. We are hiring a talented Sales Operations Manager professional to join our team. If you're excited to be part of a winning team, KnowledgeHut is a great place to grow your career. You'll be glad you applied to KnowledgeHut.

MAIN DUTIES & RESPONSIBILITIES:

- The Data Management: Sales Operations employees manage and evaluate data to determine the effectiveness of a product or campaign.

- Contract Proposals: Sales Operations creates contracts that satisfy both company and customer needs.

- Application Management: To produce data for the sales team, sales operation employees must oversee the use of various applications and platforms.

- Sales Forecasting: By recognizing past trends, Sales Operations allows employees to forecast future sales.

- Territory Definition: Sales Operations must outline and define various sales territories.

- Training: To have a successful sales team, the responsibility of training new and current employees often falls under the responsibilities of Sales Operations.

- Evaluation and Implementation: By evaluating data, Sales Operations employees ensure the success of a product or implement new sales plan if the evaluation yields unsatisfactory results.

- Performance Management: High performances are often rewarded in Sales Operations, and poor performances must be acknowledged and resolved.

- Sales Strategy: Sales Operations professionals often set strategy and future goals for a sales team.

- Sales Team Organisation: An efficient sales team is vital to the success of Sales Operations.

KEY SKILLS FOR SALES OPERATIONS:

- Negotiation: Employees in Sales Operations should be able to negotiate with customers calmly and other companies to maximise customer relations and product performance.

- Communication: Since the success of Sales Operations relies on a large number of people, it requires that employees communicate clearly and often.

- Analytical Analysis: Because employees must analyse large sets of data, employees must have analytical analysis skills.

- Dedication: Jobs in sales are often time-consuming, meaning that employees must be dedicated to their profession.

- Educational Background: To get a job in Sales Operations, most professionals need a bachelor's degree at minimum.

- Trend Analysis: High performing sales teams require employees that recognise trends and foreshadow trends in the future.

- Leadership: Since Sales Operations employees work both individually and, in a team, it necessitates that each maintains some leadership capabilities.

- Planning Abilities: An employee must be able to plan strategies and future operation goals effectively.

- Motivation: The stress of sales on employees requires that Sales Operations employees maintain office morale through motivation and reward.

- Multitasking: The diverse nature of Sales Operations responsibilities means that employees should have a wide variety of skills that can be employed simultaneously

QUALIFICATIONS AND EDUCATION REQUIREMENTS

- 7-8 years of work experience in Sales Operations or equivalent history of increasing revenue, sales strategy, engagement, customer satisfaction, adoption, and retention.

- Experience in Data Analytics, problem solving techniques and trusted advisor for Sales Leadership will be desirable.

- Familiarity of working with clients of all sizes.

- Very good written and verbal communication skills, Detail oriented and analytical.

- Strong team player but still a self-starter.

- Thrives in a multi-tasking environment and can adjust priorities on-the-fly.