Knowl - Business Analyst - GenAI

We are looking for a Data Analyst who can transform large volumes of conversational data, user profiles, and natural language insights into meaningful findings. This role is critical for driving product enhancement and informing new product initiatives through in-depth analysis of user interactions. The ideal candidate will proficiently interpret complex data, uncover trends, and deliver insights that fuel strategic decisions and innovation.

The core responsibilities for the job include the following:

Product-Driven Insights:

- Leverage conversational data, user profiles, and natural language processing to generate actionable insights for product features and strategic direction.

- Collaborate with product teams to transform insights into tangible product improvements and innovative features.

Data Analysis and Visualization:

- Extract, clean, and structure large datasets for insight generation.

- Develop visualizations and dashboards that effectively communicate data trends and insights.

- Statistical Modeling and Predictive Analytics:

- Conduct statistical analysis and predictive modeling to understand trends and forecast key metrics.

- Apply data-driven insights to support decision-making across teams.

Cross-Functional Collaboration:

- Work closely with product, engineering, and business teams to align on data requirements and strategy.

Requirements:

- Bachelor's degree in Computer Science, Data Science, or a related field.

- Proficiency in SQL, data analysis, and visualization tools (e. g., Tableau, Power BI).

- Strong analytical and problem-solving abilities, with a sharp eye for detail.

- Familiarity with natural language processing and user behavior analysis is a plus.