Key Account Sales Manager - Education

Role: Key Account Sales Manager

Years of Experience: 5-8 Years

Location: Delhi/Bengaluru

Mode of hiring: Full-time

Job Description:

Responsibility:

- This position will be responsible for the sales effort, achieving revenue plan through acquisition/farming of named accounts across all industries. They will be responsible to position for Business as the preferred long-term learning solutions partner for all their Data/ Tech, Leadership, Soft skills, Behavioural training, Technical and Non -Technical Hiring and their Digital / eLearning needs.

Reporting Structure:

Reporting To: Cluster Heads

- Additionally, the individual will have to collaborate and coordinate with both Internal and External stakeholders:

Internal Stakeholders:

- Capability Teams

- Client Servicing, Project Management & Operations Team

- Finance Team

- Senior Leaders

External Stakeholders:

- Key Decision makers in client organizations - CXO, Chief Technical / IT Officers, HR and L&D Managers, Business Heads and Leadership teams.

KRA (Key Result Areas) for this role:

- Driving revenues basis target set

- Managing and growing client relations - farming existing clientele

- Ensuring excellent customer service and timely collections.

Nature of the Role:

- This is an individual contributor role, responsible for driving revenues and acting as a facilitator between client and delivery teams.

How is success measured?

Success in the role is based on 2 crucial factors:

Quantitative factors:

- Achievement of monthly, quarterly and annual sales targets timely collections

Qualitative factors:

- Ability to come up with innovative solutions in challenging situations.

- Problem solving attitude

- Going above and beyond in providing excellent customer service, garnering positive client feedback and rating.

Preferred Experience and skills:

- Experience in structuring large deals and successfully negotiating with senior leaders of an organization (CXOs, CHROs, L&D Heads, L&D Managers and Business Heads).

Preferred: Graduate / Post Graduate with at least 5-8 years of experience in the following categories:

- 1st preference : Selling learning-training Solutions to large enterprise clients across industries.

- 2nd preference : Selling HR & OD (Organizational Development); solutioning to large enterprise clients across industries.

- Skills : Sales Process, Solution selling, Concept Sales, Account Management, Cross selling and upselling.

- Skills : Communication Skills, Presentation Skills, Proposal writing, Negotiation Skills.

Core Skills & Attributes:

- Proven track record of handling a certain quantum of sales quota and meeting targets consistently.

- Should demonstrate a good functional understanding of the business and should be capable of quickly understanding new business sectors and industry verticals.

- Must possess strong negotiation skills and ability to establish relationships and network effectively.

- Must be presentable and must have excellent communication skills.

- Should have the ability to collaborate with internal teams to create propositions and service the client seamlessly.