Key Account Manager - Supply Chain Finance - FinTech

- Develop long term plan as well as Annual Operating Plan for the assigned accounts

- Achieve the Account level PnL including targets for key metrics such as Revenue, Expenses, SLAs and others.

- Cultivate and manage strong relationships with key stakeholders across Corporate, Business, Finance and IT functions of assigned accounts.

- Act as a single point contact for the assigned accounts both internally and externally.

- Develop detailed business requirements that can be used to create product specifications & tech architecture for the account.

- Handle complaints, escalations and issues in a timely and effective manner.

- Develop and drive the product strategy & vision for the account.

- Work closely with internal technology, product, operations and sales team to launch and improvise products.

- Manage product roadmap & prioritization keeping consumer experience, business metrics and other factors in mind.

- Manage delivery of current products concurrently with future product planning.

- Understanding of Supply Chain Financing

- Understanding of sales performance metrics.

- Excellent communication and interpersonal skills with an aptitude for building strong client relationships.

- Strong negotiation skills with a problem-solving attitude.