Key Account Manager - Strategic Partnerships - IT

Strategic/Key Account Manager

- Industry: IT

- Category: Sales & Marketing

- Skills: Key Account Management, B2B Sales, Sales , Business Development

- Job Type: Permanent

Client Details:

- Looking for experienced professionals working in Key Account Management /Strategic Partnerships group.

- Rewarding Compensation: Enjoy a competitive base salary, tailored to your experience, with uncapped commission and bonuses for unlimited earning potential.

- Fast-Track Your Career: Experience rapid progression, with promotions typically every 12-18 months, offering clear and achievable advancement opportunities.

- Work-Life Balance: Embrace hybrid working with the flexibility to work between home and the office, supported by our excellent technology and tools.

- Global Reach: Gain access to international opportunities and clients worldwide as part of our global network.

- Embrace Inclusion: Values diversity and welcomes individuals from all backgrounds to contribute their unique perspectives. Join our inclusive culture.

Description:

Enclosed below are the key roles and responsibilities:

Client Management:

- Own the client relationship and lead it for the assigned Key Accounts with a strong understanding of their business priorities.

- Build account plan to list the business objectives of each client and identify solutions that can help them achieve these objectives.

- Understand business and organisation structure of the customers and foster relationships across various levels (CxOs, HR, Finance, Procurement etc.) to identify opportunities for incremental product/solution sales.

- Acting as the main point of contact between key clients and internal teams and meeting established deadlines for the fulfilment of each client's long-term goals.

- Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.

- Addressing and resolving key clients complaints.

- Turning client feedback into actionable strategies to drive new business and address competitive risks.

- Influencing client decisions and advocating for clients needs to negotiate win-win solutions.

- Engage clients through physical visits & partner through reviews and solution updates to help clients derive value from the varied solutions of Page Group.

- Facilitate client advisory/ voice of customer to enable delivery teams with accurate feedbacks for driving effective processes and conversions.

Business Development:

- Use data and tools strategically to identify areas of opportunities within the allocated portfolios (Key Accounts + Strategic Accounts).

- Build a strong opportunity pipeline through regular engagement with various functional teams at the client's end.

- Develop a winning sales pitch for retaining current business and find ways to develop additional business.

- Work on strategic partnership to activate new clients/verticals and revive lapsed/existing clients/verticals among the assigned set.

- Own & maintain account plan with detailed action/activity tracking.

- Contribute to the short-term strategies and business plans for the growth of the business unit based on global and regional direction.

Internal Communication & Engagement:

- Sharing regular updates internally through various forums on progress with the accounts.

- Run knowledge sharing sessions to conquer the client in a collaboration with various relevant individuals

- Work closely with Office Head's, Account Director's, and local leadership to drive the Customer Partnership agenda.

Financial Management:

- Achieve key financial metrics: Revenue, Win Rate,Debtor's management etc.

- Effectively use sales technology and digital tools(Sales force, CC) for efficient working by recording prospects. forecast pipeline and convert sales.

- Ensure adherence to pricing and contract SLAs according to company's policies and guidelines.

- Monitor the actual financial performance against budget/forecast and ensure the implementation of actions that will lead to the achievement of the targets.

Innovation:

- Drive improvements in activities such as driving sales effectiveness, improving BI, refining Business development strategy.

- Identify effective tactics of customer engagement in collaboration with marketing.

- Perform market research and opportunity assessments on new concepts and ideas.

Profile:

- 7-14 years of experience in Business Development / Account Management in the B2B domain.

- Self- driven, organised, and pro-active.

- Entrepreneurial and commercially focused.

- Strong impact and influencing, negotiation skills.

- Strong relationship, communication, presentation, and marketing skills.

- Work well in a small team leveraging colleagues skills.

- Ability to thrive as an individual contributor role.

Job Offer:

- We provide unlimited domestic and international career opportunity within our worldwide network of offices.

- Strong career progression opportunities.

- World class training and development.

- A generous base salary with the opportunity to earn excellent bonuses.

- A dynamic and competitive work environment.

- Exposure to the world's biggest multinational brands and industry leaders.