Key Account Manager - Staffing Firm

Our purpose:

Gigforce is revolutionizing the way people can apply and get work, when and where they want, all the while being able to explore different work opportunities, acquire relevant skill sets, kickstart, stabilize or increase their earnings, and are able to network with peers and digital communities to obtain relevant information.

We aim to be the largest on demand and just in time gig staffing platform in India, enabling work for over a million workers. Chasing a trillion-dollar market globally and getting everyone ready for the future of work.

Well-funded by leading angel investors and venture capitalist firms. Led by Ex-Teamlease, IIT Kanpur and ISB graduates who have deep expertise in this domain and technology. We are highly entrepreneurial and obsessive about user experience. If mobile tech products and disruption of existing businesses through this technology excites you, Gig4ce is the place to be.

Your purpose:

- As a Key Account Manager, you will plan, direct, coordinate, and oversee client management. The candidate will take ownership of maintaining relationships at various levels locally at a site level and sometimes going upto the CXO Level, farming the account, identify problem areas for the client, and how we can resolve it.

What you will be doing:

- Works closely with the leadership team and the local operations team to inspect current process quality and prioritize opportunities for improvement.

- Establish relationships and partnerships with internal business partners and clients to drive cross sell of business in existing accounts.

- Operate as the primary point of contact for key account stakeholders

- Develop a trusted relationship with accounts, customer stakeholders and internal partners

- Translate strategy into actionable goals for performance and growth helping to implement organization-wide goal setting, and performance management.

- Deal & Decode Client organization level Dynamics for stronger relationships with multiple stakeholders of the clients.

To secure this chamber, you must be:

- Graduate from Tier I/II colleges.

- Having 5 or more years of relationship/ client/account management experience in the staffing industry.

- Ability to influence multiple internal partners without authority

- Ability to identify needs and requirements to promote company's solutions and achieve mutual satisfaction.

- Ability to build client partnerships and work in cross-functional teams, especially with Relationship

- A strategic, creative approach, proactively seeking opportunities to drive continuous improvement and change

- Self-starter who is able to work on an autonomous basis, can lead and drive initiatives.

- Ability to handle multiple projects concurrently.

- Good to have: Experience in sales and operations

Why GigForce?

As an early team member, you will have the opportunity to play a key role in shaping Gigforce and have a considerable say in its culture.

You will have opportunities to closely work with a very experienced Leadership Team.

We're committed to your growth and provide constant learning opportunities for your professional development

We are an equal opportunity employer. We celebrate diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

And most important, we are growing very fast and so will you.