Key Account Manager - SaaS Platform

RazerTech Consulting is looking to hire Key Account Manager for one of our clients based in the HealthTech Domain.

Experience: 6+Years

Location : Remote

Mandatory Requirement : Experience in SaaS Platform

Responsibilities:

- Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition.

- Acquiring a thorough understanding of key customer needs and requirements

- Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives

- Serve as the link of communication between key customers and internal teams

- Resolve any issues and problems faced by customers and deal with complaints to maintain trust

- Play an integral part in generating new sales that will turn into long-lasting relationships

- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Requirements:

- Proven experience as Key Account Manager

- Experience in sales and providing solutions based on customer needs

- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels

- Excellent organizational skills

- Ability in problem-solving and negotiation