Key Account Manager - SaaS

Key Account Manager

- Deliver 100% customer retention by ensuring successful adoption and integration of the platform across your customers

- Build, own and maintain a healthy pipeline of opportunities from your accounts - short term and long term

- Deep understanding of the customer's business and their top objectives at various organisational levels

- Building a high degree of mindshare for our solutions and company within the key stakeholders in your account list Website Careers Page.

- Ability to understand business and technology challenges and align them with possible solutions from our portfolio.

- Act as a link between the sales, services, support, and other internal teams, ensuring that customer requirements are prioritized and resolved in a timely manner

- Build and maintain an account map, plan for each customer, and develop close relationships with key stakeholders in your accounts

REQUIREMENTS:

- 6+ years of strong customer delivery experience, managing projects related to business software such as ERP, CRM, SAAS applications

- Extensive technical account management & customer engagement experience

- Strong foundation in software sales/ BD/ success, with SaaS experience being a definite advantage

- Strong communication and interpersonal skills with a professional work ethic

- Excellent organizational skills with a strong bias to action

- High ability in data driven problem-solving, negotiation and and develop close relationships with key stakeholders in your accounts.

Why Should You Apply?

- Fast paced environment

- Accelerated Growth & Rewards

- Easily approachable management

- Work with the best minds and industry leaders

- Flexible work timings